Frequently Asked Questions

Everything you need to know about NGOB

Nou Gaan Ons Boer (NGOB) grows craft flower from clone to cure: indoor under HPS lights, in the greenhouse, and outdoors in season. All in soil, fully organic. Cultivating wellness at root level. Below are answers to the most common questions about membership, ordering and delivery.


What is NGOB?

NGOB is a private members' club for verified adults. All flower on this site is grown, trimmed, cured and packed by the NGOB farm team. The club shop also stocks edibles, drinks, wellness products and smoking gear.

How is it grown?

Three ways, all in soil and fully organic: indoor rooms under HPS lights all year round, a greenhouse, and an outdoor crop in season. Every batch record shows which one your bag came from.

How do I become a member?

  1. Create your account.
  2. Verify that you are 18 years or older.
  3. Accept the Club Terms and Conditions.
  4. Once approved, you get access to the members-only store.

Membership is free.

Who can join?

Adults aged 18 years and older only. Age verification may be required before orders are processed.

How much can I order?

Any amount from 1 g, indoor or greenhouse. Greenhouse flower is sun-grown and better value per gram. You can mix cultivars in one order.

Where do you deliver?

All over South Africa.

How are orders delivered?

Orders go via the PUDO Locker-to-Door courier network, securely and discreetly packed, with tracking updates all the way.

How long does delivery take?

Most orders are dispatched within 24 hours. Delivery time depends on order time, destination, courier schedules, public holidays and weather.

What payment methods do you accept?

Available payment methods are shown at checkout before you complete your order.

Can I change or cancel my order?

If your order hasn't been dispatched yet we'll do our best to help. Contact us as soon as possible. Once an order is with the courier, changes may not be possible.

What if my order arrives damaged or late?

Contact us straight away, with photos of the bag and packaging if it's damaged, and we'll sort it out.

What is the lot code on my bag?

Every bag carries a lot code. Type it into Trace a bag to see the batch it came from: room, harvest day, plants and weight.

How does the loyalty programme work?

Every qualifying order over R420 earns 1 NGOB stamp. Collect stamps to unlock member rewards.

Can I order without being a member?

No. NGOB is available only to registered club members.

Is my information kept private?

Yes. Your details are used only to process orders, communicate with you and improve our service.

How can I contact NGOB?

Use the contact form, WhatsApp or email. We'll respond as quickly as we can.

Every bag has a record

Scan your bag. Meet your plant.