Shipping policy

Where we deliver

We deliver anywhere in South Africa only. We do not ship outside South Africa.

Delivery cost

Standard delivery is R99 per order, with a courier of our choice (currently PUDO Locker-to-Door), acting on your behalf as set out in our terms of service.

Collect at the club store, free

Choose Pick up at checkout and collect from the NGOB club store, 15 Park Close, Hospital Hill, Worcester (far east unit). We WhatsApp you when your order is ready. Bring your ID.

Packaging and hand-over

Parcels are packed discreetly and sealed, and carry a lot code you can trace. Only the named member may receive or collect the order, and ID may be checked.

Delivery times

Delivery times are estimates. If your parcel is late, lost or arrives damaged, WhatsApp us on 061 736 3516. Damage must be reported within 48 hours with photos.